FAQs

How old does my puppy have to be?

They must be at least 12 weeks old and meet our vaccination requirements. It is best that you give us a call on 03 925 9717 to discuss your puppy daycare needs.

What is the latest time for pick up?

All dogs must be collected by 5.30pm. After this time late pickup fees will apply.

Can I pick up my dog earlier or at any time?

Our drop off times are from 7am to 10am and pick up times are from 2pm to 5.30pm. You can drop off and pick up any time within these timeframes.

My dog has food allergies, do the dogs receive anything to eat?

While we do use our own treats for the dogs, we can easily cater to most dietary requirements. Just let us know what your pooch needs!

Where do the dogs go to the toilet?

We have hard surface floors throughout the facility which enables us to clean up immediately and keep the facility clean and healthy. 

Do you do walkthroughs/tours?

Yes absolutely! We do our walkthroughs during a quiet part of the day around the dogs routine, so please contact us on 03 925 9717 to arrange a visit before coming.

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